Last updated: October 14, 2026
Overview
This website is operated by Drescott, a trade name of NMG Express LLC. Throughout the Site, the terms “we,” “us,” and “our” refer to Drescott.
Drescott offers this website, including all information, tools, products, and services available through the Site, conditioned upon your acceptance of these Terms of Service and all policies referenced herein.
By visiting drescott.com, purchasing a product, creating an account, or otherwise using our services, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using the Site. If you do not agree with these Terms, you may not access the Site or use our services.
Any new features, products, or tools added to the Site will also be subject to these Terms. We may update these Terms by posting a revised version on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer products and services to you.
Section 1 — Online Store Terms
By using this Site, you represent that you are at least the age of majority in your state or place of residence or that you have permission from a parent or legal guardian to use the Site.
You may not use our products or services for any illegal, unauthorized, or unsafe purpose. You may not violate any applicable federal, state, local, or international law while using the Site.
You must not transmit viruses, malware, worms, destructive code, or any material intended to interfere with the Site or another user’s access.
A violation of these Terms may result in the suspension or termination of your access to our services.
Section 2 — General Conditions
We reserve the right to refuse or cancel service, transactions, or orders where permitted by law, including when we reasonably suspect fraud, unauthorized activity, pricing errors, resale activity, or a violation of these Terms.
Information you submit through the Site, other than payment-card information, may be transferred across different networks and modified to meet technical requirements. Payment information is encrypted during transmission and processed by authorized payment providers.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Service without our written permission.
Headings are provided for convenience and do not affect the interpretation of these Terms.
Section 3 — Information on the Site
We make reasonable efforts to ensure information on the Site is accurate, complete, and current. However, product details, specifications, compatibility information, images, availability, and other content may occasionally contain errors or become outdated.
Information provided on the Site is for general informational purposes. Product selection and use decisions should also be based on the manufacturer’s documentation, specifications, safety instructions, and warranty terms.
We may update or modify Site content at any time but are not obligated to update every piece of information immediately except where required by law.
Section 4 — Products and Availability
Certain products may be available exclusively through our online store and may be offered in limited quantities.
All orders are subject to product availability and acceptance. Adding a product to your cart or receiving an automated order confirmation does not guarantee that the product is available or that the order has been accepted for fulfillment.
We reserve the right to:
- Limit product quantities
- Discontinue products
- Restrict sales to certain geographic regions
- Cancel orders containing pricing or listing errors
- Decline orders reasonably believed to be fraudulent, unauthorized, or intended for unauthorized resale
If we cancel an order after payment has been captured, we will issue a refund to the original payment method.
Product purchases and returns are subject to our Return & Refund Policy.
Section 5 — Product Descriptions, Images, and Specifications
We make reasonable efforts to display product images, colors, dimensions, features, and specifications accurately. However, colors and visual details may appear differently depending on your screen or device.
Manufacturers may revise product specifications, components, packaging, finishes, included accessories, or designs without prior notice. Product images may occasionally show optional accessories or materials that are not included unless specifically stated in the product description.
Before ordering, you are responsible for reviewing:
- Product dimensions and weight
- Electrical and power requirements
- Ventilation or installation requirements
- Software and device compatibility
- Workspace and clearance requirements
- Included and optional accessories
- Manufacturer specifications
- Intended applications and operating limitations
Please contact us before ordering if you need help confirming whether a product is suitable for your intended use.
Section 6 — Pricing and Payment
Product prices are displayed in U.S. dollars unless otherwise stated and may change without notice.
Taxes, shipping charges, delivery fees, or other applicable costs will be shown during checkout when required. Promotional pricing and discount codes may be subject to separate conditions, expiration dates, exclusions, and quantity limits.
We may correct pricing errors and cancel affected orders, including after an order has been submitted. If an order is canceled because of a pricing error after payment has been collected, we will refund the affected amount.
Available payment methods may include Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and Amazon Pay. Available options may vary and will be displayed at checkout.
You represent that you are authorized to use the payment method submitted with your order.
Section 7 — Billing and Account Information
You agree to provide current, complete, and accurate billing, shipping, contact, and account information for all purchases.
You are responsible for promptly updating your information so we can complete your transaction and contact you regarding your order.
We may limit or cancel quantities purchased per person, household, account, payment method, billing address, or shipping address. We may also limit orders that reasonably appear to have been placed by unauthorized dealers, resellers, or distributors.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. Please notify us promptly if you suspect unauthorized access.
Section 8 — Order Acceptance and Cancellation
After placing an order, you may receive an automated confirmation email. This email confirms that we received your order but does not necessarily constitute final acceptance or confirmation of product availability.
An order is accepted once it has been verified and approved for fulfillment.
Please contact us as soon as possible if you need to cancel or modify an order. We cannot guarantee that an order can be changed or canceled after processing has begun.
If an order has already shipped, it must be handled according to our Return & Refund Policy.
Section 9 — Shipping and Delivery
Processing and delivery estimates are not guaranteed and may be affected by inventory availability, carrier delays, weather, holidays, address issues, manufacturer delays, or other circumstances outside our reasonable control.
You are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect address, refused delivery, missed appointment, address change, or unsuccessful delivery attempt may be deducted from a refund where permitted by law.
Risk of loss and title pass in accordance with applicable law and the shipping terms associated with your order.
Please review our Shipping Policy for additional information.
Section 10 — Equipment Installation and Safe Use
Some products sold by Drescott may require assembly, ventilation, calibration, protective equipment, software configuration, electrical connections, or professional installation.
You are responsible for:
- Reading and following the manufacturer’s instructions
- Confirming that your workspace and power supply meet product requirements
- Using appropriate safety equipment
- Following applicable workplace and safety regulations
- Keeping equipment away from children and unauthorized users
- Obtaining qualified professional assistance where installation or operation requires specialized knowledge
Do not operate equipment without all required guards, enclosures, ventilation systems, or safety devices properly installed.
Drescott is not responsible for injury or property damage caused by misuse, unauthorized modification, improper installation, failure to follow manufacturer instructions, or use outside the product’s intended application, except where liability cannot legally be excluded.
Section 11 — Manufacturer Warranties
Products may include warranties provided by their respective manufacturers. Warranty length, coverage, exclusions, registration requirements, and claim procedures vary by product and manufacturer.
Manufacturer warranties are separate from Drescott’s return policy. We do not independently extend or modify a manufacturer’s warranty unless expressly stated in writing.
Customers may be required to provide an order number, serial number, photographs, video, or other information when requesting warranty support.
Nothing in these Terms limits rights or remedies that cannot legally be waived.
Section 12 — Optional and Third-Party Tools
We may provide access to third-party tools, applications, payment services, financing providers, product resources, or other services that we do not control.
Third-party services are provided according to their own terms and privacy policies. Your use of such services is at your own discretion and risk.
We are not responsible for third-party tools or services except to the extent required by law.
Section 13 — Third-Party Links
The Site may include links to manufacturer websites, product documentation, videos, software downloads, warranty portals, or other third-party resources.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, products, or services.
Please review the policies and terms of any third-party website before providing information or completing a transaction.
Section 14 — Reviews, Feedback, and Submissions
If you submit a review, suggestion, photograph, comment, or other material, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, and display that material in connection with our business and marketing.
You represent that you own or have permission to submit the content and that it does not:
- Violate another person’s intellectual-property or privacy rights
- Contain false, deceptive, defamatory, unlawful, or abusive material
- Contain malware or harmful code
- Misrepresent your identity or relationship with a product
We may monitor, edit, refuse, or remove submitted content where permitted by law. You remain responsible for the content and accuracy of your submissions.
Section 15 — Personal Information
The collection, use, retention, and disclosure of Personal Information submitted through the Site are governed by our Privacy Policy.
Section 16 — Errors, Inaccuracies, and Omissions
The Site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, specifications, or availability.
We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.
If we cancel a paid order because of an error, we will refund the affected amount to the original payment method.
Section 17 — Prohibited Uses
You may not use the Site or its content:
- For an unlawful or fraudulent purpose
- To encourage others to perform unlawful acts
- To violate applicable laws or regulations
- To infringe intellectual-property or privacy rights
- To harass, threaten, abuse, discriminate against, or harm another person
- To submit false, deceptive, or misleading information
- To upload viruses, malware, or malicious code
- To collect another person’s information without authorization
- To spam, phish, scrape, crawl, or interfere with the Site
- To bypass security or access-control features
- To impersonate another person or business
- To conduct unauthorized commercial or resale activity
We may suspend or terminate access for violating these restrictions.
Section 18 — Intellectual Property
The Site and its original content, layout, branding, graphics, text, and functionality are owned by or licensed to Drescott and are protected by applicable intellectual-property laws.
Manufacturer names, logos, trademarks, product images, and related materials belong to their respective owners and may be used for identification and authorized product-promotion purposes.
Nothing on the Site grants you a license to use our intellectual property or the intellectual property of any third party without the owner’s permission.
Section 19 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. Manufacturer warranties, where applicable, are described in Section 11.
In no case shall Drescott, NMG Express LLC, or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 20 — Indemnification
You agree to indemnify, defend, and hold harmless Drescott, NMG Express LLC, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 21 — Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 22 — Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof).
Section 23 — Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms and any policies or operating rules posted by us on this Site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 24 — Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [STATE], United States.
Section 25 — Changes to Terms of Service
You can review the most current version of the Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
Section 26 — Contact Information
Questions about the Terms of Service should be sent to us at support@drescott.com.
If we missed your question or it isn’t covered in our FAQs, email us at support@drescott.com or call us at (888) 865-1086, Monday–Friday, 9:00 AM–6:00 PM EST.
Additional resources:
- Return & Refund Policy
- Shipping Policy
- Frequently Asked Questions
- Track Your Order
Return Address
Drescott uses multiple fulfillment locations, so the correct return address depends on the product and order. Do not return equipment without authorization. After your return is approved, we’ll provide the correct return address and instructions by email.